Nissan customer care program
NISSAN CARES ...
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.
However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:
For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers
1-800-387-0122
The Consumer Affairs Department will ask for the following information:
- Your name, address, and telephone number
- Vehicle identification number (attached to the top of the instrument panel on
the driver’s side)
- Date of purchase
- Current odometer reading
- Your NISSAN dealer’s name
- Your comments or questions
OR
You can write to NISSAN with the information at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com
For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.com
if you prefer, visit us at:
www.nissanusa.com (for U.S. customers) or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
See also:
Remote engine start operating range
The remote engine start function can only be
used when the Intelligent Key is within the specified
operating range from the vehicle.
When the Intelligent Key battery is discharged or
strong radi ...
Windshield wiper and washer switch
WARNING
In freezing temperatures the washer
solution may freeze on the windshield
and obscure your vision which may lead
to an accident. Warm windshield with
the defroster before you wash the
wi ...
Emergency engine shut off
To shut off the engine in an emergency situation
while driving perform the following procedure:
• Rapidly push the push-button
ignition switch
3 consecutive times in less than 1.5
seconds, or
...