Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Locking with mechanical key
    The power door lock system allows you to lock or unlock all doors simultaneously using the mechanical key. Hardtop models  •  Turning the driver’s door key cylinder to the front ...

    During a call
    During a call there are several command options available. Press the button on the steering wheel to mute the receiving voice and enter commands. • “(digits)” — Use the Send command to ...

    Forward-facing child restraint installation using LATCH (Hardtop models only)
    Refer to all Warnings and Cautions in the “Child safety” and “Child restraints” sections before installing a child restraint. Follow these steps to install a forward-facing child restrai ...