Troubleshooting guide
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.

See also:
Door locks/unlocks precaution
• Do not push the door handle request
switch
with the Intelligent Key held in your hand as
illustrated. The close distance to the door
handle will cause the Intelligent Key system
to have di ...
Auto closure
If the lift gate is pulled down to a partly open
position, the lift gate will pull itself to the closed
position.
Do not apply excessive force when the
auto closure is operating. Excessive force
...
Luggage cover (CrossCabriolet models)
A luggage cover is used to separate the trunk
and the top storage area.
To use the luggage cover, pull it out and hang
both sides on the hooks1 .
To stow the luggage cover, remove it from th ...
