NISSAN customer care program

Nissan Murano / Nissan Murano 2009-2020 Owner's Manual / NISSAN customer care program

NISSAN CARES ...

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers
1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers
1-800-387-0122

The Consumer Affairs Department will ask for the following information:

Your name, address, and telephone number
Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
Date of purchase
Current odometer reading
Your NISSAN dealer’s name
Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers
Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
information.centre@nissancanada.

com

If you prefer, visit us at:

www.nissanusa.com (for U.S. customers) or
www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    See also:

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    For all operation precautions, see Audio operation precautions in this section. Audio main operation VOL/ON·OFF control: Place the ignition switch in the ACC or ON position and push the VOL/ON· ...

    Underbody
    In areas where road salt is used in winter, it is necessary to clean the underbody regularly in order to prevent dirt and salt from building up and causing the acceleration of corrosion on the unde ...

    Cleaning exterior
    In order to maintain the appearance of your vehicle, it is important to take proper care of it. To protect the paint surface, wash your vehicle as soon as you can: • after a rainfall to preven ...