Reporting safety defects
For USA
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying NISSAN.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or NISSAN.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888- 327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
You may notify NISSAN by contacting our Consumer Affairs Department, toll-free, at 1-800-NISSAN-1.
For Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying NISSAN.
If Transport Canada receives complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that NISSAN conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or NISSAN.
You may contact Transport Canada’s Defect Investigations and Recalls Division
toll free at 1-800-333-0510. You may also report safety defects online at:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/ PCDB-BDPP/Index.aspx.
Additional information concerning motor vehicle safety may be obtained from Transport Canada’s Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English speakers) or www.tc.gc.ca/securiteroutiere (French speakers).
To notify NISSAN of any safety concerns please contact our Consumer Information Centre toll free at 1-800-387-0122
See also:
Vehicle Dynamic Control (VDC) OFF switch
The vehicle should be driven with the Vehicle
Dynamic Control (VDC) system on for most
driving conditions.
If the vehicle is stuck in mud or snow, the VDC
system reduces the engine output to r ...
Engine cooling system
The engine cooling system is filled at the factory
with a pre-diluted mixture of 50% Genuine
NISSAN Long Life Antifreeze/Coolant (blue) and
50% water to provide year-round anti-freeze and
coolant ...
Event Data Recorders (EDR)
This vehicle is equipped with an Event Data Recorder
(EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situations,
such as an air bag deployment or hitting a
road ...
