Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Vehicle identification number (chassis number)
    The vehicle identification number is located as shown. Remove the cover to access the number. ...

    Freeing a frozen door lock
    To prevent a door lock from freezing, apply deicer through the key hole. If the lock becomes frozen, heat the key before inserting it into the key hole, or use the NISSAN Intelligent Key®. ...

    Control buttons
    The control buttons for the Bluetooth® Hands- Free Phone System are located on the steering wheel. PHONE/SEND Press the  button to initiate a VR session or answer an incoming call. Y ...