Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Moonroof (if so equipped)
    - In an accident you could be thrown from the vehicle through an open moonroof. Always use seat belts and child restraints. - Do not allow anyone to stand up or extend any portion of their body o ...

    Automatic door locks
    ● All doors lock automatically when the vehicle speed reaches 15 MPH (24 km/h). ● All doors unlock automatically when the ignition is placed in the OFF position. The automatic unlock f ...

    Trunk lid (CrossCabriolet models)
    WARNING • Do not drive with the trunk lid open. This could allow dangerous exhaust gases to be drawn into the vehicle. See “Exhaust gas (carbon monoxide)” in the “5. Starting and dr ...