Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    All-Wheel Drive (AWD) lock switch operations
    The AWD LOCK switch is located on the lower side of the instrument panel (CrossCabriolet models) or on the center console (Hardtop models). This switch is used to select the AUTO or LOCK mode de ...

    Reprogramming a single HomeLink® button
    To reprogram a HomeLink® Universal Transceiver button, complete the following. 1. Press and hold the desired HomeLink® button. Do not release the button until step 4 has been completed. 2. Wh ...

    Freeing a frozen door lock
    To prevent a door lock from freezing, apply deicer through the key hole. If the lock becomes frozen, heat the key before inserting it into the key hole or use the remote keyless entry keyfob. ...