Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Soft top care and cleaning (CrossCabriolet models)
    Proper care and handling should be observed to maintain a good appearance of the soft top. Improper care may cause the top cloth’s surface to stiffen, stain, or mat. Follow the instructions sh ...

    Door locks/unlocks precaution
    • Do not push the door handle request switch with the Intelligent Key held in your hand as illustrated. The close distance to the door handle will cause the Intelligent Key system to have di ...

    Towing a trailer
    Overloading or improper loading of a trailer and its cargo can adversely affect vehicle handling, braking and performance and may lead to accidents. - Do not tow a trailer or haul a heavy load ...