Troubleshooting guide

The system should respond correctly to all voice commands without difficulty. If problems are encountered, follow the solutions given in this guide for the appropriate error.

Where the solutions are listed by number, try each solution in turn, starting with number one, until the problem is resolved.

Starting and driving

    See also:

    Xenon headlights (if so equipped)
    WARNING HIGH VOLTAGE • When xenon headlights are on, they produce a high voltage. To prevent an electric shock, never attempt to modify or disassemble. Always have your xenon headlights re ...

    Soft top care and cleaning (CrossCabriolet models)
    Proper care and handling should be observed to maintain a good appearance of the soft top. Improper care may cause the top cloth’s surface to stiffen, stain, or mat. Follow the instructions sh ...

    Vehicle load capacity
    Do not exceed the load limit of your vehicle shown as “The combined weight of occupants and cargo” on the Tire and Loading Information label. Do not exceed the number of occupants shown as ...